For over 15 years, Adelya has been designing, setting up and deploying relational strategies for its customers: from independent retailers to national chains, it’s in the variety of our projects that we cultivate our sense of customer care!
Our team is committed to your success and the satisfaction of your customers, which is why we are keen to build a relationship of trust and proximity with you. You will have a dedicated project manager, who will be your privileged contact on a daily basis, and who will advise you on how to develop your loyalty program.
Our IT team configures your programme on the platform:
Following a review of internal tests, your programme is handed over to you, while you are trained in the use of the platform. You will then be able to test it and give us your feedback. After its validation, the production launch is scheduled.
Your programme is launched! When it comes to the management of your programme, you are autonomous, although here at Adelya, autonomous does not mean alone:
Is your situation highly specific? We offer bespoke support. Do you want to have adjustments made to your programme? No problem, your programme can still be changed and scaled!