CITY PASS

Delight your visitors and develop the marketing of your Territory with the Adelya Tourism Pass: modern, attractive, tailored to your needs

Boost the discovery of your destination with a paperless City Pass!

Amaze your visitors, add value to your destination!

The Tourism Pass / City Pass is a package that allows visitors to explore your territory, enjoy its attractions and benefit from privileged or free access over a given period.

With the Adelya platform, you enhance your destination’s reputation: the Tourism Pass gives the city a modern, welcoming image. It encourages tourists to visit more… and therefore consume more. Satisfied with their stay thanks to the various services offered, visitors become ambassadors for your region!

For the tourist office: An intuitive, all-in-one tool

Comprehensive and easy to use, the platform unites local players around a common, practical Pass.

A Pass that suits you, with no limit on benefits

Several types of modular and configurable Passes: adapt the period of validity, the target audience (tourists, delegates, local ambassadors, etc.), the offers, etc.
A City Pass in your colors, physical or dematerialized
(NFC, barcode/QR)
Simplified management: unlimited number of service providers and resellers, adaptation of services and privileges according to events and seasons…
Manual or automated visitor communications: welcome email, post-stay thank you, satisfaction survey, Territory news, etc.

A powerful solution that simplifies management

Real-time sales analysis: date-to-date, by type of Pass, visitor or partner
A count of sales and visits to facilitate clearing operations and follow the course of your visitors
A mobile validation application for nomadic partners
A global and accurate view of the stock of cards according to their location and status
A follow-up of the satisfaction of the visitors with the post-stay opinions

« An all-in-one solution to provide visitors with a 5-star experience! »

For visitors: a simplified stay

Digital services to improve the quality of the stay

Purchasing the CityPass at the Office, online or from a retailer
Welcome email sent automatically for a warm welcome
Communications and alerts to inform about news during the stay
Mobile guide who supports the tourist during his stay:
- List of service providers
- Catalog of services
- Geolocation
- Useful information
- Office products online store
Thank you email and satisfaction questionnaire distributed at the end of the stay to monitor the quality perceived by the visitor

« With a modern and attractive City Pass, visitors become my best ambassadors! »

A pass that is easy and quick to deploy

Quick setup that does not require heavy installation on systems (a Pass can be set up in 4 weeks)
A simple Internet connection is enough to use it, on the screen of your choice (PC, tablet, smartphone, etc.)
Ergonomics specially designed to facilitate daily use (sale and use of the Pass in a few clicks)
Easy interfaces with third-party IT systems (Citybreak, IREC, Alliance Réseaux, etc.)

A team by your side

A close relationship with a team at your service
Personalized support in the expression of your needs and objectives
An experienced project team guiding you through a proven methodology
Training to ensure self-sufficiency
Daily support service when the Pass is active