Home A Robust Platform You Can Trust

Go for a robust and secure platform: with Adelya, you can totally securely build your customers’ loyalty without having to worry about technical constraints

Choose a robust and secure platform

ADELYA est une plateforme éprouvée

A proven platform

20,000 retail outlets outfitted
30 million consumers signed up for cards
1,5 billion EUR revenue transformed in Loyalty Rewards via the platform

Fidélité à haute disponibilité

High availability

The platform operates 24/7, with guaranteed availability of at least 99.7% for the retail outlet interface, and at least 99% for the back-office.

Avec ADELYA, vos données client et fidélité sont sécurisées

Secured data

Our applications and data are hosted in professional data centers, replicated and secured to guarantee performance and continuity of service. Our API handles over 800 requests per minute.

ADELYA reste à votre écoute avec un support joignable par téléphone et par email

Technical support at your service

Technical support is available by phone and e-mail. You also have access to a platform dedicated to customer requests.

« A solution that processes my customer data in compliance with the GDPR  »


Since you collect and process your users’ personal data, you are inevitably impacted by the General Data Protection Regulation (GDPR), which entered into force on 25 May 2018.

We are your partner in the processing of your data. Given that we have always been driven by “permission marketing”, we continuously work towards establishing a trust-based relationship between you and your customers.

La plateforme ADELYA gère la fidélisation dans le respect de la RGPD

Loyalty Operator respects your customers’ data:

  • Proof of consent
  • Pseudonymisation
  • Security
  • Archiving and deletion

Adelya makes it easier for you to comply with the GDPR:

  • Customisable opt-in confirmation campaign template
  • Unsubscribe confirmation page
  • Documentation reminding you of your responsibilities in respect of the GDPR
  • Data usage policy template that can be customised