Loyalty programs have become an essential tool for shopping centers, enabling them to target/reward customers according to the value of their shopping baskets, and to encourage additional sales. They enable you to collect qualified customer data, then adapt your offers and thus boost your footfall!
Still, you are well aware of the need to manage a heterogeneous environment in which all outlets have different equipment.
The Adelya Loyalty Operator solution gives you effective, unified tools for getting to know your customers and winning over new ones.
An interface designed to provide a personalized welcome for customers at the checkout
Consumer access points to increase preference for the center and encourage regular return visits.
…all on the web or mobile!
« I build visitor loyalty by offering them an innovative shopping experience! »
Motivated by a “Permission Marketing” approach, our platform respects your customers’ data (proof of consent, pseudonymization, security/archiving and deletion)
We provide you with documents to ensure full compliance with the new regulations:
For over 15 years, Adelya has been designing, setting up and deploying loyalty and incentive solutions for all types of organizations. We make it a point of honor to establish a close, trust-based relationship with you, from the moment we define your needs and objectives. The project is implemented according to a rigorous and proven methodology: your project is secure and under control! Once the program has been launched, our teams are at your disposal for personalized follow-up.
« I make the mall a special place to live with engaging events »
both centralized and local, taking into account your partners and enabling the allocation of rights and authorizations
that allow you to trace the consumer's purchasing path and automate the relationship cycle
automated , weekly and monthly, detailing activity by outlet and providing an overview of the shopping center (RFM analysis)
and a mobile application that allow cardholders to register, view their benefits and modify their data