Adelya Click and Collect

Do you use the Loyalty Operator platform and want to offer your customers an omni-channel shopping experience? Then, Click & Collect is made for you!

The principle of Click and Collect

Le click and collect permet de booster vos ventes même quand le magasin est fermé

A convenient service that boosts your sales

Click and Collect allows your customers to book a product on your website, and then collect it in-store. Payment is made when the product is collected in-store. Loyalty Operator lets you manage your product catalog, available on your website or mobile application.

Pierre books a product or service in your Click and Collect catalog, he selects the point of sale where he will pick it up. When he arrives at the store, his order is ready and all he has to do is pay. He can also make a few extra purchases at the same time.

Principe du Click and Collect

Why does it animate so well?

Click and Collect combines the advantages of e-commerce and human contact

7 out of 10 French people buy regularly on the Internet, but at the same time consumers are becoming more demanding and turning to more local consumption. Click and Collect is the synergy of these two trends. Offering a service that combines online booking and traditional retailing brings multiple benefits to your business.

  • Reduce the disincentives associated with e-commerce: unlike delivery, which involves shipping costs, Click and Collect is a free, reliable service that doesn’t fall behind schedule!
  • Add a human dimension to online sales: customers come to the store assured of product availability, and take advantage of their visit to ask for advice and recommendations.

In short, Click and Collect is a service designed for customers who demand a certain level of purchasing comfort and rapid product collection, while retaining the human touch and commitment of local retailing!

Des outils multicanaux

« I maintain a human relationship with my customers, while offering them an innovative service! »

What's in it for me as a retailer?

Avec ADELYA, attirez de nouveaux clients et fidélisez-les

Qualified in-store traffic

Using Click and Collect shows your customers' interest in your products. You generate qualified traffic, while they enjoy a better shopping experience.

Avec ADELYA démarquez vous face à la concurrence

A competitive edge

In 2018, 64% of French people have already used Click and Collect. However, few retailers offer this service: there's still time to stand out and attract new customers!

ADELYA, une solution de CRM, fidélisation et animation économique

Additional sales

More than 26% of consumers buy other items in store, for a final amount 45% higher than the initial order: you increase the average basket and boost your sales.

« Click and Collect, the ideal service for generating additional sales!    »

The ADELYA Advantages

Soyez ouvert pour vos clients fidèles, même quand votre commerce est fermé!

A store open 24/7

Using Click and Collect shows your customers' interest in your products. You generate qualified traffic, while they enjoy a better shopping experience.

Selon votre structure, définissez différents points de retrait pour les commandes

Plusieurs points de retrait

Are you a retailer or a trade association? You can set up one or more collection points to give your customers a choice

Recevez un email à chaque commande effectuée par un client fidèle, afin de simplifier la préparation

Simplified prep time

You receive an email for each new reservation. You prepare orders and welcome your customers on time.