Accessible from your web space or mobile application, online planning enables your customers to book a service or event themselves. When they’re in-store, you can also book for them from their customer file.
You stay in control and manage the services offered on the Loyalty Operator platform:
Your customers are autonomous when it comes to booking your services or events: they can make a reservation even when your store is closed. They can also modify or cancel in the event of unforeseen circumstances. It’s a freedom and flexibility that’s much appreciated, and that builds customer loyalty!
A session sold out? No problem, Loyalty Operator manages waiting lists. Customers are automatically notified as and when places become available.
Thanks to e-mail or SMS reminders, missed sessions are a thing of the past! Each subscriber’s participation is validated when they swipe their card, and can be taken into account in a loyalty program.
« Simplify and digitalize your reservation system with online planning! »
You don't have to make appointments by phone, and all reservations are shared with your colleagues.
40% of reservations are made outside opening hours. With online planning, you can turn visitors into potential customers!
« With planning, I offer my customers autonomy while saving management time. »
You can manage the capacity of your rooms and services, as well as the list of booked participants. All appointments are synchronized in real time on your devices.
Create recurring activities (daily, weekly or monthly) and manage your physical resources.
Set up a waiting list: if a customer withdraws, he or she will automatically be replaced by another person, who will be notified by email or SMS.